Refund Policy

Refund and Cancellation Policy – Quadcore s.r.o

Introduction
At ABC (“we,” “our”), we are committed to providing high-quality cleaning services. Our goal is your satisfaction. This policy explains the circumstances under which refunds or cancellations are available.

Service Cancellations

Advance Notice: Clients may cancel scheduled services by giving at least 24 hours’ notice.
Short-Notice Cancellations: Cancellations made less than 24 hours before the service may be subject to a partial fee to cover staff and preparation costs.

Refunds

Prepaid Services: If you have prepaid for a cleaning service that cannot be delivered due to our fault, a full refund will be issued.
Partial Service: If a service is partially completed and you are dissatisfied, we will review the situation and may provide a partial refund or credit for future services.
Non-Refundable Situations: Fees are non-refundable for services already rendered as agreed in your contract.

Rescheduling

Services can be rescheduled at no extra cost if done with at least 24 hours’ notice, subject to staff availability.

How to Request a Refund or Cancellation

Please contact us immediately at info@alwaysbecleanings.com with your service details.
Refunds will be processed within 7 business days after approval.